Service

AssistMe LTI

AssistMe ofrece una experiencia de soporte guiada por IA dentro de sitios web y plataformas de aprendizaje, al tiempo que brinda a los administradores un control preciso sobre los datos, el comportamiento, la imagen de marca, el acceso y las integraciones.

Support in the flow of work

Web + LMS Delivery

AssistMe reaches users through both web and LMS channels with account-specific branding and context. Provide friction-free support directly where learning and administration happen.

Web chatbot

Embeddable JavaScript snippet designed for easy setup. Inherits your institutional portal's brand styles automatically and secures user context via SSO authentication.

LMS / LTI launch

LTI 1.3 compliant framework ready for modern learning ecosystems. Deep linking capabilities provide structured, course-specific context inside Canvas, Blackboard, and Moodle.

From Governed Content to a Grounded Answer

Knowledge-Base Operations

1. Approved Sources — Connect and sync strictly authorized databases.
2. Training & Vectorization — Private parsing within your secure sandbox.
3. Semantic Retrieval — Smart query alignment to matching contextual segments.
4. Grounded Generation — High-fidelity response complete with strict system citations.

SUPPORTED INGESTION FORMATS

A BACK OFFICE BUILT AROUND COMPONENTS

Consistent administration experience

A secure console to manage organizations, platforms, roles, administrators, content, AI settings, and reports.

Accounts

Manage core institutional profiles, user hierarchies, and regional structures.

Platforms

Provision and customize environment options across multiple digital properties.

Administrators

Assign custom roles, granular permissions, and track security activity logs.

AI LLM

Tune model parameters, define system prompts, and optimize query budgets.

Knowledge Base

Ingest document libraries, clean raw text, and verify vector search sources.

Reports

Track key performance analytics, user session metrics, and API cost reports.

ASSISTME AT A GLANCE

A governed assistant for every account

DELIVER

Seamlessly deploy custom AI assistants across student portals, Microsoft Teams, and institutional landing pages.

GROUND

Anchor AI responses securely in verified academic documentation, university regulations, and official database records.

CONFIGURE

Easily design customized agent personas, systemic behavioral guidelines, and department-specific knowledge bases.

GOVERN

Enforce institutional role-based access control (RBAC), custom filtering, and precise system-wide audit trails.

OPERATE

Track key performance diagnostics, live conversation metrics, satisfaction indicators, and overall response latency.

PROTECT

Achieve institutional compliance with enterprise-grade encryption, standard data protection laws, and automatic PII masking.

PRODUCT OVERVIEW

AssistMe: Institutional support, powered by AI

A configurable, multi-account virtual assistant that connects institutional knowledge, LMS context, web experiences, and administrative controls.

Get Started Learn More

Configurable AssistMe AI Virtual Assistant dashboard displaying student analytics and administrative control interface

WHAT ASSISTME DOES

In one sentence

AssistMe delivers an AI-guided support experience inside websites and learning platforms while giving administrators precise control over data, behavior, branding, access, and integrations.

EXPERIENCE

Always-available guidance

Proactive and contextual AI assistance embedded exactly where users need it most, operating day and night.

KNOWLEDGE

Grounded responses

Answers are anchored directly to your verified documentation and resources, eliminating risk and hallucination.

CONTROL

Operational control

Fine-tune and configure AI parameters, interface branding, data handling compliance, and external system integrations.

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